The speed post courier service should be available to both private and business customers.
- Fast and safe: Speed post Courier is delivered to the courier. Thesis parcels want to be transmitted by air or other fast means.
- Weight: The minimum load weight for which the speed after courier shipments is 0.5 kg. Maximum weight of mail courier shipments at a speed of 20 kg.
The maximum weight of post courier items that can be booked by a contractual (business / corporate) customer in certain centers is 35 kg.
- Door-to-Door Service: All Speed Mail Courier shipments must be delivered regardless of their weight. Business / corporate clients receive pick-ups from their premises.
- Insurance: Courier Express shipments must not be compulsorily insured regardless of their weight or value.
- Diversion and Return to Transmitter: Divert feature is not available for Speed Mail courier customers. The same shipments can be returned to the sender if they could not be delivered. Shipments want to be returned to the sender over the same transmission channel they were received over.
- Compensation: In case of loss or damage to the speed post courier or contents thereof, the compensation amounting to one thousand rupees or the actual value of the parcel or the lost content, whichever is less.
- Network coverage: Speed Mail Courier can be booked from anywhere.
- Postage payment:
- Retail customers may pay postage to use the services either in the form of stamps or in cash or by franking.
- For corporate customers the following payment options are available:
- Prepayment Facility: The customer can use the deposit facility. In this case, the amount will be credited to a specific account (a unique customer number assigned to the customer) that will be debited when posting shipments.
- Credit Facility: Clients can avail credit facilities for booking courier mailings that meet the conditions and criteria prescribed for them. Monthly invoices are issued for shipments booked in a given month, and the customer must make the payment within a prescribed time limit.
- Payment at the time of booking: Corporate customers who do not wish to use a line of credit or prepayment facility to book their Speed post courier items can make the payment when they hand over the items for booking. In such cases, the consignments are to be paid in advance either by affixing a stamp or by making a free impression.
- Quantity Discount: Wholesale or corporate customers who sign an agreement with the department receive an attractive discount that meets the specified criterion.
- Inexpensive: A Speed Mail courier facility is available for residential customers. Under this facility, customers can be collected up to Rs. 5000 / - as value of goods at the time of delivery.
In order to meet the requirement of large customers to collect quantities for more expensive goods, a cash on delivery facility is available which allows recovery of up to Rs. 50,000 / - at the time of delivery of shipments.